Dot Pad A/S Service
Feel confident using your product with Dot’s reliable and professional repair service.
The service fee consists of the total cost of parts, labor, and shipping (delivery) fees. Each fee is determined as follows:
- Parts CostThe cost of components replaced during repair.
- Labor CostTechnical service fee excluding parts. It is determined based on a standard labor cost chart, considering time and complexity of the repair.
- Shipping CostThe cost of courier service to deliver the repaired product to the customer.
- After-sales service feeThe after-sales service fee covers all associated costs, including parts, labor, and shipping.